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PRIVACY POLICY FOR RISE OF US LLC

Effective Date: March 1, 2024
Last Updated: March 10, 2026

Introduction

Rise of Us LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (theriseofus.com), subscribe to our newsletter, or engage our services.

By using our website or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information:

Information You Provide to Us

  • Name and email address (required for newsletter signup, contact forms, and service inquiries)

  • Company name (optional)

  • Phone number (if you provide it when booking a consultation or requesting services)

  • Project details (when you engage our services, including business context and strategic information—we do not collect financial data or information about your customers)

Information Collected Automatically

  • Website usage data (via Google Analytics and Wix analytics, including pages visited, time spent on site, browser type, and device information)

  • IP address and location data (collected automatically by our website hosting platform)

  • Cookies (small data files stored on your device to improve website functionality—see "Cookies" section below)

How We Use Your Information

We use your information for the following purposes:

  • To provide services: Fulfill consulting engagements, diagnostics, retainers, and other professional services

  • To communicate with you: Send newsletters, marketing emails, service updates, and respond to inquiries

  • To process payments: Issue invoices and receive payments (via ACH through Bluevine)

  • To improve our website: Analyze website traffic and user behavior to enhance user experience

  • To comply with legal obligations: Maintain records as required by law and protect our legal rights

We do not sell, rent, or trade your personal information to third parties.

How We Share Your Information

We do not share your personal information with third parties, except in the following limited circumstances:

  • Service providers: We use Wix (website hosting and email marketing), Google Workspace (email and file storage), Google Analytics (website analytics), Bluevine (invoicing and payment processing), Riverside (podcast hosting), and Supernormal (meeting transcription). These providers only access information necessary to perform their services and are contractually obligated to protect your data.

  • Legal requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

  • Business transfers: If Rise of Us is acquired or merged with another company, your information may be transferred as part of that transaction.

AI Tools and Data Processing

We use AI tools (Claude and ChatGPT) to improve our services and internal operations. When using AI tools:

  • Training is turned off: We use AI tools with training disabled to prevent your data from being used to train AI models

  • Limited information shared: We only share business names, contact names, and high-level project details—never financial data, customer data, or confidential business information

  • Client confidentiality maintained: All AI tool usage complies with our confidentiality obligations to clients

Cookies and Tracking

Our website uses cookies to improve functionality and analyze website traffic. Cookies are small text files stored on your device.

Types of Cookies We Use:

  • Essential cookies: Required for website functionality (Wix platform)

  • Analytics cookies: Google Analytics tracks website usage to help us improve user experience

Your Choices:

  • You can disable cookies through your browser settings, but this may limit website functionality

  • To opt out of Google Analytics tracking, visit Google Analytics Opt-Out

We do not use advertising cookies, Meta Pixel, LinkedIn Insight Tag, or any third-party advertising tracking.

Email Marketing

If you subscribe to our newsletter or provide your email address, we may send you:

  • Newsletter updates

  • Marketing emails about our services, podcast episodes, and resources

  • Service announcements

Your Rights:

  • Unsubscribe anytime: Every marketing email includes an unsubscribe link

  • Email preferences: You can update your preferences or contact us to adjust how we communicate with you

We use Wix for email marketing and Google Workspace for direct client communication. We do not share your email address with third parties.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

  • Newsletter subscribers: We retain your email address until you unsubscribe

  • Service clients: We retain project information for the duration of the engagement and for a reasonable period afterward for business records and legal compliance (typically 7 years for tax and business records)

  • Contact form inquiries: We retain inquiry information for a reasonable period to respond and follow up

Upon request, we will delete your personal information, subject to legal and contractual obligations.

Client Confidentiality

We take client confidentiality seriously:

  • Confidentiality agreements: Client engagements include confidentiality clauses

  • Anonymized case studies: All case studies and testimonials are anonymized—we do not publish client names or identifying information without explicit written permission

  • Secure practices: We follow industry-standard security practices, including working under SOC-audited standards for financial services clients

Your Privacy Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to know: You can request information about the personal data we collect, use, and share

  • Right to delete: You can request deletion of your personal information (subject to legal exceptions)

  • Right to opt-out: You have the right to opt out of the sale of personal information (note: we do not sell personal information)

  • Right to non-discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at theriseofus.success@gmail.com or 909-255-6079.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Third-Party Links

Our website and podcast may contain links to third-party websites (LinkedIn, YouTube, Spotify, Apple Podcasts, Amazon Music, etc.). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

If we make material changes, we will notify you by email (if you have provided your email address) or by posting a notice on our website.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Rise of Us LLC
1752 E. Lugonia, Ste 117-1104
Redlands, CA 92374
Email: theriseofus.success@gmail.com
Phone: 909-255-6079
Website: https://www.theriseofus.com

Data Deletion and Access Requests

To request deletion or access to your personal information, contact us using the information above. We will respond to your request within 30 days.

At the end of a client engagement:

  • We provide all project data to you

  • We offer to delete your information upon request (subject to legal record-keeping requirements)

  • We retain only what is necessary for business records and legal compliance

END OF PRIVACY POLICY

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